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Frequently Asked Questions

When are you open?

We are open daily from 9:30am – 5:00pm.

How much does it cost to visit the Zoo?

We are a free zoo, but donations are greatly appreciated.

Do I need reservation?

No. Visitors are allowed in on a first come, first serve basis. If you would like to avoid crowds, please plan on visiting during our off-peak hours after 2pm.

Are face masks required?

Face masks are not required, but are strongly encouraged.

Can I bring in my own food?

Yes, you may bring in food and non-alcoholic beverages. No glass bottles are allowed.

Are your restrooms open?

Yes. Restroom doors are propped open to reduce touch points, and we are are reducing the risk for exposure by enhancing our already-stringent cleaning protocols.

Is the playground open?


Is the restaurant open?

The Glacier Grille and the Chocolate Shoppe are now open daily.

Is the gift shop open?

Yes, the gift shop has set up an outdoor shop for guests to visit.

Are the train and carousel open?

The carousel is open from 10:00am – 4pm daily. Rides are $3. The train is currently closed.

What animals can I see?

All of our animals are given access to both indoor and outdoor spaces, so the animals on exhibit may change from day to day. In general, you will be able to see about 80% of the animals you normally would be able to see including tiger, porcupine, camels, flamingo, bison, badger, seals, polar bears, otters, and penguins.

How long does it take to get through the whole zoo?

It typically takes between 30 minutes to one hour to get through the whole zoo.

Are pets allowed?

No, only service animals are allowed in the Zoo.

Can I bring in a stroller?

Yes, you may bring in strollers or wagons. We have a limited number of strollers guests can borrow, but during peak hours they may not be immediately available.