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Frequently Asked Questions

When are you open?

We are open daily from 9:30am – 5:00pm.

How much does it cost to visit the Zoo?

We are a free zoo, but donations are greatly appreciated.

Do I need reservation?

No. Visitors are allowed in on a first come, first serve basis. If you would like to avoid crowds, please plan on visiting during our off-peak hours after 2pm.

Are face masks required?

Yes. All visitors ages 5 and up are required to wear a face mask. If necessary, masks are available for purchase in the gift shop. If you forget to bring your mask, you will be given a paper mask and asked to wear it. Guests with medical conditions that preventing them from wearing a mask are exempt.

Can I bring in my own food?

Yes, you may bring in food and non-alcoholic beverages. No glass bottles are allowed.

Are your restrooms open?

Yes. Restroom doors are propped open to reduce touch points, and we are are reducing the risk for exposure by enhancing our already-stringent cleaning protocols.

Is the playground open?


Is the restaurant open?

The Glacier Grille is currently operating on winter hours and is only open on Saturdays and Sundays. It is closed on Monday – Friday. The Chocolate Shoppe is closed for the winter and will reopen again next spring.

Is the gift shop open?

Yes, the gift shop has set up an outdoor shop for guests to visit.

What animals can I see?

All of our animals are given access to both indoor and outdoor spaces, so the animals on exhibit may change from day to day. In general, you will be able to see 80% of the animals you normally would be able to see including tiger, porcupine, giraffe, rhino, camels, flamingo, tortoise, bison, badger, seals, polar bears, grizzly bears, otters, capybara, and penguins.

How long does it take to get through the whole zoo?

It typically takes between 45 minutes to one hour to get through the whole zoo.

Are pets allowed?

No, only service animals are allowed in the Zoo.

Can I bring in a stroller?

Yes, you may bring in strollers or wagons. We have a limited number of strollers guests can borrow, but during peak hours they may not be immediately available.